Health & Safety Manual

Introduction

The Health and Safety (H&S) Manual details our commitment and the practical steps we have taken to prevent harm to all of our employees, contractors, visitors or any other person. This Manual is aimed at providing the ‘need-to-know’ information for the majority of employees.

Our complete H&S System is made up this H&S Manual, the H&S Guide and a comprehensive series of training videos. If employees and management require further clarification to supplement and inform actions and decisions, then reference should be made to these other components of the H&S System. Furthermore, the H&S System can be used as a source of training for any employee wanting to further their knowledge in H&S management.

Our Commitment - Health and Safety Policy

The management of Alaq Al Janoob Company ( AJC )is committed to a safe and healthy working environment for everyone using the premises as a place of work, or visiting on business.

 

Management will:

• Set health and safety objectives and performance criteria for all managers and work areas

• Annually review health and safety objectives and managers’ performance

• Encourage accurate and timely reporting and recording of all incidents and injuries

• Investigate all reported incidents and injuries to identify all contributing factors and, where appropriate, formulate plans for corrective action

• Actively encourage the early reporting of any pain or discomfort

• Provide treatment and rehabilitation plans that ensure a safe, early and durable return to work

• Identify all existing and new hazards and take all practicable steps to eliminate, isolate or minimise the exposure to any significant hazards

• Ensure that all employees are made aware of the hazards in their work areas and are adequately trained so they can carry out their duties in a safe manner

• Encourage employee consultation and participation in all health and safety matters

• Enable employees to elect health and safety representatives

• Ensure that all contractors and subcontractors are actively managing health and safety for themselves and their employees

• Promote a system of continuous improvement, including annual reviews of policies and procedures

• Meet our obligations under the Health and Safety in Employment Act 1992 (as amended by the Amendment Act 2002) (the HSE Act), the Health and Safety in Employment Regulations 1995, codes of practice and any relevant standards or guidelines.

 

Every employee is expected to share in the commitment to health and safety.

• Every manager, supervisor or foreperson is accountable to the employer for the health and safety of employees working under their direction.

• Each employee is expected to help maintain a safe and healthy workplace through:

– Following all safe work procedures, rules and instructions

– Properly using all safety equipment and clothing provided

– Reporting early any pain or discomfort

– Taking an active role in the company’s treatment and rehabilitation plan, for their ‘early and durable return to work’

– Reporting all incidents, injuries and hazards to the appropriate person.

 

The Health and Safety Committee includes representatives from senior management and union and elected health and safety representatives. The Committee is responsible for implementing, monitoring, reviewing and planning health and safety policies, systems and practices.

 

Signed by [CEO/General Manager]

Date [    /08/2017]
Reporting and Investigation

We expect mistakes will be made, and view mistakes as our way to learn and improve and become a more profitable company. We are so committed to this principal that we will reward individuals that demonstrate a personal commitment to reporting any incident.

However, any intentionally neglect e.g. not using hazard controls, or criminal activity will result in disciplinary action. We are separating mistakes from intentional actions and disregard for safety standards and expect the highest safety standards from all employees and contractors.

Process

Once an incident occurs some kind of emergency response may be required. This may be anything from a complete shut-down and evacuation to using the first aid kit – or nothing at all. Once the situation is safe and people have been treated, then it is important to report the incident to the health and safety representative (H&S rep). We expect all accidents and incidents to be reported to the H&S rep. These include near misses, or things that occur which make you think ‘that was lucky’. This can be done verbally or in writing – by just jotting a few details on a piece of paper or even better, using the reporting form in this chapter. 

The H&S rep will then document the incident and investigate using the form in Appendix A. If the injury is a Serious Harm, then the H&S rep will inform management immediately. The H&S rep will then inform the Department of Labour both verbally and in writing using the required form[1]. This process is detailed in the following ‘Reporting and Investigation Flowchart’.

The key to learning comes down to a thorough investigation of each incident. The only reason to investigate is to determine action steps we can put in place to prevent future occurrences. These recommendations will often come from the person on the ‘shop floor’ – you. Please speak up if during the investigation or at any other time. There are no dumb questions or ideas in our business.




QUALITY MANAGEMENT PLAN/SYSTEM

Introduction

To helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.   We do have a (QMS that documents processes, procedures, and responsibilities for achieving quality policies and objectives. We comply with all the ISO 9001-2018 and ISO 1400-2018sets of documents to assure meeting and exceeding our customers’ requirements and expectations.

QUALITY MANAGEMENT PROGRAM

As an ISO certified company, all quality control and quality assurance issues shall be conducted and managed according to ISO 1400-2018. Please review our QA/QC manual for our quality procedures and compliance. AAE shall submit a plan that provides an outline of the Quality Management Program to be implemented under the CONTRACT. The project quality plan shall cover all phases of WORKS as follows: 

Planning 

Detailed Engineering 

Procurement 

Fabrication / Construction 

Safety 

Completion 

Material Handling and Storage 

Daily Surveillance 

QA Audit and inspection

Testing and certification

Inspection 

Calibration of Measuring and Testing Equipment 

Handling of Non-Conformance Product 

AAE shall follow the following testing standards in addition to what the clients request to add to the QA/AC testing requirements:

Metrix

  • HSSE; 
  • Quality; 
  • The specific SPU and / or service line content;
  • Technical and Operational Performance; 
  • Commercial; 
  • People; 
  • Innovation; and 
  • Incremental Benefit Delivered (IBD) 

Elements of our QMS

Although our QMS is created to address our company’s needs, there are some general elements all systems included: 

Our quality policy and quality objectives

Quality manual

Procedures, instructions, and records

Data management

Internal processes

Customer satisfaction from product quality

Improvement opportunities

Quality analysis

These element of our quality management system serves a purpose toward the overall goals of meeting the customers’ and company’s requirements. Ensuring each of the elements of a QMS is present ensures proper execution and function of the QMS.

Continual Improvement of the Quality Management System

  • Design and deliver/build. Design and build includes the structure of the quality management system, the process and its implementation. Its design must be led by senior managers to suit the needs of the organisation, and this is ideally done using a framework to lead the thinking. Design of the QMS should come from determining the organisation’s core processes and well-defined goals and strategies and be linked to the needs of one or more stakeholders. The process for designing and building the QMS must also be clear, with the quality function playing a key role, but involvement and buy-in to the system must also come from all other functions.
  • Deployment and implementation is best achieved using process packages, where each core process is broken down into sub-processes, and described by a combination of documentation, education, training, tools, systems and metrics. Electronic deployment via Intranets is increasingly being used.
  • Control of the QMS will depend on the size and complexity of the organisation. ISO is a site-based system, and local audits and reviews are essential even if these are supplemented by central reviews. Local control, where possible, is effective, and good practice is found where key stakeholders are documented within the process and where the process owner is allowed to control all of the process. Ideally, process owners/operators are involved in writing procedures.
  •  Measurement is carried out to determine the effectiveness and efficiency of each process towards attaining its objectives. It should include the contribution of the QMS to the organisation’s goals; this could be achieved by measuring the following:
  • Policy definition completeness 
  • Coverage of business 
  • Reflection of policies 
  • Deployment 
  • Usage 
  • Whether staff find the QMS helpful in their work
  • Speed of change of the QMS 
  • Relevance of QMS architecture to the job in hand
  •  
  • Review. Review of the effectiveness, efficiency and capability of a QMS is vital, and the outcome of these reviews should be communicated to all employees. Reviewing and monitoring should be conducted whether improvement activities have achieved their expected outcomes
  • Improvement should follow because of the review process, with the aim of seeking internal best practice. It is part of the overall improvement activities and an integral part of managing change within the organisation.
  • Management responsibility
  • Resource Management
  • Product/Service realization
  • Measurement analysis, improvement
  • Product Output Input
  • Customer focus 
  • Leadership
  • Involving people 
  • Process approach 
  • Systems approach 
  • Continual improvement 
  • Factual decision making
  • Mutually beneficial client’s relationships

Our top management strive to demonstrate Leadership. Providing unity of purpose through an appropriate quality policy, ensuring that measurable objectives are established, and demonstrating that they are fully committed to developing, sustaining and improving the QMS. Managers must ensure that there is Involvement of People at all levels in the organization. This includes ensuring that there is an awareness of the importance of meeting customer requirements and responsibilities in doing this, and people are competent, based on appropriate training and experience.

We fully understand that customer satisfaction is a constantly moving entity depending on changes in technology and the market place, so an our effective QMS must be in a state of Continual Improvement. For this to be achieved, attention always given to both the voice of the customer - through complaint analysis, opinion surveys and regular contacts – and the voice of the processes – through measurement, monitoring and analysis of both process and product data. This will result in Factual Decision Making.

Audits, reviews and assessments

  • Initiation Scope Frequency
  • Preparation Review of documentation
  • The programmed Working documents
  • Execution Opening Meeting Examination and evaluation
  • Collecting evidence Observations Close the meeting with the auditee
  • Report Preparation Content Distribution
  • Completion Report Submission Retention

Planning and Talent Development

Thorough Forecasting and Analysis:

    • We engage in meticulous analysis of market trends, project pipelines, and organizational objectives to accurately forecast our manpower needs.
    • Through the examination of historical data, current project demands, and future projections, we determine the quantity and types of talent required to meet our objectives.

Comprehensive Skill Gap Analysis:

    • We conduct in-depth assessments of the skills and competencies of our workforce in comparison to the demands of existing and future projects.
    • This analysis enables us to identify areas where additional training, recruitment, or internal development is necessary to bridge any gaps effectively.

Rigorous Recruitment and Selection Process:

    • Our recruitment process is thorough and multi-faceted, incorporating screening, interviews, and assessments to ensure that we attract the most suitable candidates.
    • We prioritize individuals who not only possess the requisite skills and experience but also demonstrate alignment with our company's culture and values.

 

 

 

Strategic Succession Planning:

    • We proactively identify key positions within the organization and develop strategies to ensure a seamless transition when necessary.
    • This may involve talent development programs, cross-training initiatives, or targeted external recruitment efforts to fill critical roles as needed.

 

 

Talent Development:

Diverse Training and Development Programs:

    • We offer a diverse range of training programs tailored to various roles and career levels within the organization.
    • These programs encompass technical skills, leadership development, soft skills, and industry-specific knowledge to support the holistic growth of our employees.

Holistic Performance Management:

    • Our performance management system is comprehensive, incorporating regular reviews, goal setting, and feedback mechanisms.
    • Managers provide constructive feedback, recognize achievements, and collaborate with employees to create personalized development plans that align with organizational goals.

Transparent Career Pathing:

    • We provide clear and transparent pathways for career advancement, outlining the skills, experiences, and milestones required for progression within the organization.
    • Employees are encouraged to take ownership of their career development and explore opportunities for growth and advancement.

Structured Mentorship and Coaching:

    • We facilitate structured mentorship programs where experienced employees guide and support their less experienced colleagues.
    • Additionally, managers provide coaching and mentorship to help employees overcome challenges and reach their full potential.

Emphasis on Employee Engagement:

    • We prioritize initiatives aimed at enhancing employee engagement, including regular communication, team-building activities, and recognition programs.
    • We actively seek employee feedback and involvement in decision-making processes to foster a culture of inclusivity, collaboration, and empowerment.

Continuous Improvement:

Feedback-Driven Improvement:

    • We actively solicit feedback from employees through surveys, focus groups, and individual discussions to continuously improve our talent development initiatives.
    • This feedback is used to refine training programs, adjust performance management processes, and address any concerns or issues raised by employees.

Benchmarking Against Industry Standards:

    • We regularly benchmark our talent development practices against industry standards and best practices, drawing inspiration from leading companies in talent management.
    • This ensures that our strategies remain competitive and innovative in meeting the evolving needs of our organization and employees.

 

 

 

Adaptability and Flexibility:

    • We maintain a culture of adaptability and flexibility in response to changes in the business environment, industry trends, and technological advancements.
    • This ensures that our talent development strategies remain relevant and effective in supporting the growth and success of Alaq Aljanoob amidst changing circumstances.

Through the implementation of these comprehensive strategies, we aim to cultivate a highly skilled, engaged, and resilient workforce that serves as the driving force behind the continued success and growth of Alaq Aljanoob.

 

 

 

 

7. References

 

Cascio, W. F. (2019). Managing Human Resources: Productivity, Quality of Work Life, Profits. McGraw-Hill Education.

Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2019). Human Resource Management: Gaining a Competitive Advantage. McGraw-Hill Education.

Phillips, J. J., & Gully, S. M. (2015). Strategic staffing. Pearson.

Rothwell, W. J., & Kazanas, H. C. (2014). Strategic Human Resource Development. Routledge.

Pynes, J. E. (2013). Human Resources Management for Public and Nonprofit Organizations: A Strategic Approach. Jossey-Bass.

Aguinis, H. (2019). Performance Management. Pearson.

Localism Agenda in Workforce Sourcing

Introduction to Localism in Workforce Sourcing

  • Definition: Localism in sourcing the workforce involves prioritizing hiring individuals who reside in the local community or region where the company operates.

Benefits of Localism

  • Community Engagement: Hiring locally fosters a stronger connection between the company and the community.
  • Support for Local Economy: By employing local residents, the company contributes directly to the local economy.
  • Cultural Understanding: Local employees often bring a deep understanding of local customs, languages, and market dynamics.
  • Reduced Environmental Impact: Shorter commutes for employees can contribute to environmental sustainability.

Implementation Strategy

  • Recruitment Strategies: Partnering with local job boards, community organizations, and educational institutions.
  • Training and Development: Investing in training programs to enhance the skills and capabilities of local hires.
  • Career Development: Providing opportunities for career growth and advancement within the company.
  • Monitoring and Evaluation: Regularly assessing the effectiveness of localism initiatives and adjusting strategies as needed.

Challenges and Considerations

  • Skills Match: Ensuring that local hires have the necessary skills and qualifications for available positions.
  • Diversity and Inclusion: Balancing local hiring goals with the need for diversity and inclusion in the workforce.
  • Legal and Regulatory Compliance: Adhering to employment laws and regulations related to hiring practices.